PulsePoint Privacy Policy

Effective Date: June 10, 2025

1. Introduction

Welcome to PulsePoint. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our mobile and web-based car wash management application (“PulsePoint”, “we”, “our”, or “us”).

2. Information We Collect

  • Client Information: Name, phone number, and optionally a photo of the vehicle or client.
  • Business Information: Business name, services offered, and SMS usage activity.
  • Usage Data: App usage logs, login activity, and support-related events.

We do not collect or store sensitive information like credit card details or precise GPS locations.

3. How We Use Your Information

  • To manage car wash sales and services.
  • To notify clients via SMS when their vehicles are ready.
  • To run SMS campaigns when authorized by business owners.
  • To improve our service quality and customer support.

4. Sharing of Information

We do not sell, rent, or share personal data with third parties for marketing purposes. Information may be shared only:

  • With SMS providers solely to deliver SMS notifications.
  • When required by law or to protect legal rights.

5. SMS Campaigns and Opt-Out

Clients may receive promotional SMS messages from businesses using PulsePoint. Every SMS campaign includes an unsubscribe link that allows clients to opt out of future messages. Once opted out, we will no longer send you any promotional content from that business.

6. Data Retention

We retain user and transaction data only as long as necessary to support service delivery and comply with legal obligations. You may contact us to request deletion of your data.

7. Security

We implement reasonable technical and organizational safeguards to protect your data. However, no method of transmission over the internet or method of storage is 100% secure.

8. Your Rights

  • Request access to your personal information.
  • Request corrections or deletion of your information.
  • Opt out of promotional messages at any time.

For any privacy-related requests, please contact us below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically.

10. Contact Us

📧 info@techtrek.co.za
📞 074 240 8381